What medical supplies and equipment are commonly FSA/HSA eligible?

Many commonly eligible items include bathroom safety products (shower chairs, commodes, raised toilet seats), mobility aids (walkers, rollators, canes), wound care supplies, incontinence products, braces/supports, and select respiratory supplies. Your plan determines what qualifies, so we can guide you to commonly eligible options and provide the proper receipt documentation.

What if my FSA/HSA card is declined for a rental — do I lose the benefits option?

No. If your FSA/HSA card is declined for a rental, it usually means your plan has restrictions or requires documentation. You can often pay another way and request reimbursement if your plan allows. We’ll provide itemized receipts for your rental or purchase to support your benefits claim.

How much can I finance using CareCredit for medical equipment purchases?

CareCredit offers financing for a wide range of amounts, depending on your approved credit limit. You can use CareCredit for both smaller and larger purchases, including high-ticket items like hospital beds, lift chairs, and Hoyer lifts. Contact us to find out more about the specific amounts you can finance based on your approval.

Do you offer medical equipment repairs for existing equipment?

Yes, we do! Equipment failure can feel overwhelming, especially when you rely on it every day. Our skilled technicians handle medical equipment repairs on items such as oxygen concentrators, CPAP machines, mobility scooters, lift chairs, and power wheelchairs. We’ll troubleshoot, repair, and get your device running smoothly again — often faster than you expect. Because when it comes to your health and independence, downtime isn’t an option.

What payment methods do you accept?

We make paying for your medical supplies easy. You can use HSA/FSA cards, credit or debit cards, Zelle, and more. For bigger purchases like hospital beds or mobility scooters, we also offer financing options to make things simple and manageable.

What is Twilight Positioning in a lift chair?

Twilight Positioning is an advanced recline feature found on select sleeper recliner lift chairs. In addition to the backrest and footrest moving, Twilight adds a gentle cradle-style tilt that tips the entire chair base back, helping you feel more supported and “nested” while you relax.

Are your medical supplies competitively priced?

Yes, we offer competitive pricing on medical supplies while maintaining quality, service, and manufacturer-backed products.

Can I try high-demand medical equipment in the Houston showroom before I rent or buy?

Yes! Many customers visit our Houston showroom to compare high-demand medical equipment before choosing a rental or purchase. We’ll help you test fit and comfort for items like recliner lift chairs, mobility scooters, and power wheelchairs, then provide itemized receipts for your FSA and HSA benefits documentation.

Do you offer extended warranties on medical equipment?

We offer extended warranty options on select medical equipment, giving customers added protection and peace of mind beyond the manufacturer warranty.

What makes E Care Medical Supplies stand out?

We are Houston’s most trusted medical supply store. Families love us for our large inventory, friendly staff, fast delivery, after-hours support, and flexible payment options. We are here to make your life easier and more comfortable.

What kinds of equipment can be delivered after hours?

We can deliver many essential medical supplies and equipment, including hospital beds, lift chairs, wheelchairs, oxygen equipment, CPAP machines, and mobility aids. Availability may vary depending on the time of the request.

Can I use FSA and HSA benefits for a hospital bed rental and delivery?

Yes! Many customers use FSA and HSA benefits for a hospital bed rental, and we can arrange delivery and setup based on availability. Eligibility depends on your plan, but we provide itemized receipts and help you decide whether to keep renting or buy using your benefits.

Can I use my FSA/HSA card to pay for a rental and still receive benefits documentation?

Yes. Many customers pay for a rental using an FSA/HSA card and receive itemized receipts for benefits tracking. If your card is restricted by your plan, you can often pay another way and request reimbursement. Either way, we provide documentation for your rental or purchase.

Can I pay over the phone for delivery or a reservation?

In many cases, yes—card payments can be taken over the phone to reserve equipment or schedule delivery. Call us with the item you need, your delivery ZIP code, and your preferred delivery window, and we’ll guide you through the next steps.

Do I need a prescription or Letter of Medical Necessity (LMN) to use FSA/HSA?

Not always. Some items are commonly eligible without a prescription, but certain products may require a Letter of Medical Necessity (LMN) depending on your plan rules. If you’re unsure, call us—our team will help you understand what your plan may request so you can purchase with confidence.

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Fast, Reliable, Same-Day Delivery & Professional In-Home Setup

Delivery & Pickup

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Delivering to: Columbus, OH 43215

We’re a Houston-based supplier · Call us to discuss your needs

Also Proudly Serving Houston • Memorial • Rice Village • Pearland • More Texas Cities

Store Hours Mon–Fri 9–5 Sat 9–1 Sun Closed (Central)

No Prescription Necessary

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Open to the public • Walk-ins welcome • Pick up equipment same day • Fast same-day delivery

PROVEN 5-STAR SERVICE

Real Reviews, Real Customers

4.8 from 487 Google reviews

Virginia Beauchamp Gray

2 days ago

★★★★★

Ecare medical over meet over delivered on our expectations. Our chair came in earlier than expected. The delivery was seamless with Aron and Fernando who were professional and kind.

Maria Chevalier

1 weeks ago

★★★★★

From the initial contact with E Care Medical Supplies (store visit with Ms. Kelsey) to the delivery of the lift chair that we purchased ( Golden Technology Cloud) we have been incredibly impressed with the company and its representatives. Ms. Kelsey was exceptionally knowledgeable about the various chairs and the features that they provided. The White Glove Delivery team of James and Aron was flawless. They were prompt and very methodical with the setup of the chair. Mr. James reviewed the operation of the chair with us to make sure that the chair was fully functional and working properly. He very patiently answered every question that we had on our list and had my husband to sit in and demonstrate the controls/use of the chair. We are very pleased that we chose E Care Medical Supplies for our purchase and will definitely consider them for any future purchases if needed.

Mike Rich

1 weeks ago

★★★★★

Needed a hospital bed for my my father last minute And got it the same day . Aron was so helpful setting up and letting us know how everything work before leaving. Thank you all

Laura Perez

2 weeks ago

★★★★★

I found just what I needed. Compression socks !

Ernestina Ewell

3 weeks ago

★★★★★

Extremely helpful from Kelsey to helping me select the right set up to James who showed up on time and took time to explain the bed to me. Nice to get the information up front so I have it when I need it :)

Cecelia Monge

3 weeks ago

★★★★★

James & Aron were wonderful, patient while explaining everything about the chair. They placed it exactly where I needed it. Kelsey set up everything. I do not do online, I called she got me exactly what I needed for weight height and it was delivered in2 hours! So happy with service & chair!

EDUARDO ARGUIJO

4 weeks ago

★★★★★

Delivery as expected..Aron was a true professional

Veronica Sanchez

1 months ago

★★★★★

Thank you guys! Awesome service, very helpful!!

Danielle Green

1 months ago

★★★★★

Awesome service and great products!

Alexandria Ruiz

3 months ago

★★★★★

Just got delivered the Medium Zero Gravity Infinite Sleeper Lift Chair Recliner for my upcoming surgery. James the delivery person made the process so easy - quick set up and and thorough demo. Easiest process ever. Chair was super clean and really comfy. Highly recommend!

David Clarke

3 months ago

★★★★★

We had your wheelchair delivered to our home yesterday and are extremely pleased with it. Also, we were extremely pleased with your employee "James", He took the time to make sure we were made aware of all aspects and usage of your product. He made our brief encounter very pleasant. A very knowledgeable and articulate individual. Thank you.

Dennis Svatek

4 months ago

★★★★★

James and Aron delivered my chair today 2 hours after I placed my order same day!!! They were both courteous and professional installing and also walking me through the features of the lift chair. I would highly recommend this company and hope you get James and Aaron for delivery. Thanks again.

Lola Monroe

4 months ago

★★★★★

⭐️⭐️⭐️⭐️⭐️
I had a great experience with eCare Medical Supplies. James was my delivery specialist and went above and beyond to ensure everything went smoothly. He took extra time to make sure the rental equipment was installed properly and that I was fully trained and comfortable using it. He was extremely professional, patient, and knowledgeable.
When James returned to pick up the equipment, he was just as kind and courteous. He checked in to see how the equipment worked for me and made the entire process seamless from start to finish. Excellent customer service—thank you, James and the eCare team

Carol Fernandez

4 months ago

★★★★★

My parents purchased a lift recliner from eCare for my dad. There were a lot of chair options and fabric/colors to choose from. Delivery was made in the Navasota/Hempstead area with no problem. My parents could not be there for delivery so my husband was there. James and Aron provided exceptional service. Not only did they go through all the details about the chair with my husband, but they also let him FaceTime my mom and went over it all again with her. They also took time to answer all the questions she had.

Rick F

4 months ago

★★★★★

Ordered and received a rental chair. Aron and James delivered the chair. They were very fast and efficient. These men are very nice and people friendly. They set the chair up. James explained how to use the chair. Aron explained some of the safety measures, like covering up the cord so I don’t trip. These guys are very good representatives for your company and I appreciate the time they took with me.

Ms.Yvette

5 months ago

★★★★★

E Care Medical Supplies provided excellent service from start to finish. The lift chair was delivered and set up quickly, and James did an outstanding job. He was professional, friendly, and made sure everything was working perfectly before he left. Highly recommend both the company and James for anyone needing reliable medical equipment and support.

Anne Backus

6 months ago

★★★★★

E Care was very easy to work with and I was able to arrange same day delivery so that I would be all set for my husband’s discharge from the hospital. James set up the chair, went over all the settings, and made sure I was happy with the position in the room. All and all a very positive experience.

Kane Dunbar

6 months ago

★★★★★

The delivery by James was top notch! He took extra care with moving, setup, explanation, and demonstration. Very thoughtful and considerate of our situation and how the chair could be best used. James was also very careful as to not mark our walls while moving the chair through a tight corridor. Excellent service!

Mark Jones

6 months ago

★★★★★

We can’t say enough about the awesome service. My dad got home today from surgery and we didn’t expect to need a lift chair but last minute realized it was needed. We made the call at 4:30pm, they had it delivered by 6:30pm. Truly grateful and the service was beyond great. We would definitely recommend to anyone needing medics equipment rental.

David Sirbasku

6 months ago

★★★★★

E Care Medical Supply delivered a new wheelchair today for my wife - recovering from an accident.

The services and products from this company are outstanding - definitely five ⭐️. The delivery was on time and professional.

James was our representative and carefully explained the features of the wheelchair and its proper use. James is outstanding ⭐️⭐️⭐️⭐️⭐️ - we very much appreciate his concern and support.

We recommend E Care Medical Supply to anyone in need of excellent equipment and service at fair prices -

David & Donna

HoustonPi

6 months ago

★★★★★

James did an outstanding job. He went well above and beyond what would have been expected from a normal delivery service. He took the time to set up and explain all the equipment, and was very knowledgeable about everything we were going through. He even showed me a few new items we had not considered, that are on their website, that we will probably need in the future. Very pleased. Thanks again James.

Halley Erickson

6 months ago

★★★★★

Working with E Care has been a very positive, and easy experience. From the wonderful customer phone service to the fantastic delivery!
James and Aron were the best of the best!
Friendly, thorough, and very knowledgeable, I could not have asked for a better experience.
Of course, I hope to not need medical equipment rental again, but if I do, E Care will be my go to, and hope that delivery will be by James and Aron!
If only all businesses could be run in such an efficient and friendly manner.

roy r

6 months ago

★★★★★

Our entire experience has been amazing.
The in store personnel were prepared to answer all our questions, and helped with our selection.
The delivery was actually earlier than expected with the delivery team of James and Aron. They were extremely professional and made sure everything was installed and working properly and then went over its operation.

T-Roy Broussard

7 months ago

★★★★★

James delivered my lift chair today ahead of my shoulder surgery tomorrow morning. Was exactly on time as he said he would be. Very pleasant young man who was very polite and had my chair set up and ready in just a short time. He explained all the details and gave me a rundown on how everything worked. After a few minutes of conversation on how I hurt my shoulder and it was while gator hunting in September. Well that’s when he found out I had been on Swamp People. I gave him a little tour of my shop and explained a little bit of what I do. If every business had an employee like James, they would always have customers. I know that I will probably be having surgeries as long as I keep going wide open and will use this company when me or my family needs medical equipment. Thanks again James for the conversation and look forward to seeing you again in a month!!!

T-Roy Broussard,
Port Arthur, Texas

Donna

7 months ago

★★★★★

FYI James and Aron delivered my lift chair! They were very knowledgeable and professional! The entire experience with this company has been exceptional! This kind of service is not often found anymore!
I highly recommend them!

T. Smit

7 months ago

★★★★★

Really impressed with professional / quick hospital bed delivery. Delivery drivers James & Aron did an outstanding job - were careful installing in the house to not damage floors, friendly, and answered all the questions we had. Outstanding!

Claudio Lima

7 months ago

★★★★★

Very responsive business & easy to work with when ordering equipment. James, the delivery tech, arrived at the time he said he expected to get to our home, and he was very courteous and professional in showing me how to setup and use the equipment, he also explained everything and answer all my questions. James was top-notch, your company is lucky to have him delivering & setting-up the equipment.

Lonnie Galyean

7 months ago

★★★★★

We got home at 3pm from my wife having hip replacement surgery. Our bed was too high for her to get into and her recliner was too low. E Care Medical Supplies not only had the rental medical bed and lift chair she needed but, they provided same day after hours delivery. James delivered the bed and chair by 5:30pm. James quickly and courteously set them up and made sure my wife was comfortable with getting into and out of the chair and the bed. James checked to see if we needed anything else before leaving. We are very happy with the service E Care Medical Supplies and James provided.

Danielle Williams

7 months ago

★★★★★

We recently received a wheelchair for my daughter, and I cannot say enough good things about the service. James, our delivery driver, was incredibly knowledgeable and patient — he didn’t just drop it off, he made sure everything was adjusted correctly and that we understood how to use it safely.

It’s rare to find someone who genuinely cares, but James went above and beyond. Thank you, E Care Medical Supplies, for making an important process feel easy and supported!

E Bender

8 months ago

★★★★★

Great and friendly service. I called at 10p one night and had the lift recliner of my choice at my house in less than 24h. James was very friendly and helpful showing me how everything worked and set the recliner up exactly how I asked. Fantastic service and delivery!!

Jeffrey Thompson

8 months ago

★★★★★

James did a great job of delivering the lift chair. He contacted me 45 minutes before his arrival, set up the chair and answered all of my questions without hesitation. The entire delivery and setup went smoothly. He knows what he is doing.

C Rule

8 months ago

★★★★★

I am pretty impressed with this rental service: fast, organized and reliable. Quality equipment and great communication. I scheduled first thing in the morning with Jessy and by noon our delivery driver, James, was setting up the bed. He was very professional, walked me through the use instructions and answered my questions thoroughly. On the whole, I would recommend this company to anyone looking for a medical equipment rental.

Erna Beth

9 months ago

★★★★★

James and Aaron did a great job setting up our lift chair and explaining how to use all of the features. The lift chair is exactly what we were looking for with so many good features. My second time using them and will use e-care again.

Shenghong Pan

9 months ago

★★★★★

The entire process of ordering the hospital bed was seamless and stress-free. The phone ordering was quick and easy, and I was especially impressed with the flexibility of weekend and after-hours delivery. James handled the delivery and setup—he was prompt, professional, and very courteous. He took the time to explain all the bed’s features clearly and made sure everything was set up perfectly before he left. Outstanding service from start to finish. Highly recommend!

Lisa Cook

9 months ago

★★★★★

James the delivery driver was amazing, he quickly assembled the bed and made sure I fully understood how it would work. Thank you!

Samantha Dolson

9 months ago

★★★★★

E Care and our delivery person James, did an outstanding job providing excellent, personalized care and equipment today. From the first phone call to setup, instructions were thoroughly given and demonstrated. The equipment was nicely updated and in great working order. James had everything up and running very quickly and was very friendly. He represented ECare well. Thank you, James! You were great!

Vicki Dodson

9 months ago

★★★★★

Fast friendly service! Dont trust Website to reserve equipment though. Spoke to a very friendly lady on the phone and James delivered same day! Very easy folks to deal with when I’m already dealing with so much! James took extra care to insure I understood how to operate the machine. Again very nice experience all around

Dottie Griffin

9 months ago

★★★★★

Very helpful and great additudes!! Open to public, no prescription required.....will be using them from now on. They also have a awesome delivery range.....

Amelia Black

10 months ago

★★★★★

I purchased a power lift recliner for my mother from E Care and had an excellent experience from start to finish. Ordering was easy and the chair was delivered within one week to my mother's assisted living facility.
James, the person who delivered the chair, was very personable, professional and courteous. He was thorough in setting up the chair, making sure there was enough length on the power cord and made sure my husband and I understood how to use the chair so we could instruct my mother. He was a breath of fresh air.
Overall, I was very impressed with the service E Care provided from ordering to delivery.

sandra harrell

10 months ago

★★★★★

James, who delivered our lift chair, was very accommodating and explained all the features of the chair. We are very pleased with the service.

Thomas Cunningham

10 months ago

★★★★★

The delivery driver James, was very professional and courteous. He explained everything in detail. What a great experience, especially for delivering my hospital bed on a Saturday with such short notice. Thanks again.

Parker Bella Bakarich

11 months ago

★★★★★

I called to place my order for a recliner chair just one day in advance and they made it happen! So grateful for quick and kind service. James and Aron were the delivery drivers and they had incredible communication and set it up without me having to worry. Highly recommend!

Isaiah Harris

1 years ago

★★★★★

I recently completed purchases at E Care Medical Supplies. The staff was extremely courteous and very professional.
Yvette was my primary contact. Both she and Kelsey answered any questions and concerns I had.
When I returned to pick up a chair I purchased, both James and Aron were very patient with me in explaining how to set up my chair at home.
Then they carefully wrapped my chair and helped me load it into my van.
I can't say enough good things about Yvette, Kelsey, James and Aron.
They are excellent representatives of E Care Medical Supplies.
I am a satisfied customer!

Cynthia Toscano

1 years ago

★★★★★

Preparing for surgery can be stressful, so I was grateful for the easy experience I had with this company. My chair was delivered today right on time. Aron was very careful during the installation—he was mindful of my rug and surrounding furniture, which I really appreciated. He was also very knowledgeable about the chair and took his time walking me through the equipment and all of its features. If you need medical equipment I would recommend getting his company.

James Brown

1 years ago

★★★★★

I do not take lightly my Review of any place or person. Especially when it comes to 5-Star Reviews. But today, I received my rented Patient Lift and was given a most excellent tutorial on how to safely use it. James, the person who brought it to our House was very well versed and highly professional in every manner. If you have a loved one needing such equipment, I recommend using these people.

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DELIVERED & INSTALLED

Recently Delivered & Installed

Houston • Katy • Sugar Land • Spring • Surrounding Areas

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