Shipping & Delivery Policy - E Care Medical Supplies Houston TX

Shipping & Delivery Policy - E Care Medical Supplies...

E Care Medical Supplies Shipping & Delivery Policy

Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase.
You can trust that your order will be quickly processed and safely delivered or shipped. We can get our products to you using our shipping or delivery method.

Shipping Policy

  • Our products will be shipped from one of our vendor's warehouse.
  • Most shipped products takes about 5 to 10 business days to arrive.
  • Some products can be shipped directly from our medical supply store in Houston. The customer needs to make a store request to arrange for shipping directly from our store. Extra shipping & handling chrages may apply.
  • Special order or back order products may take 4 to 6 weeks to be shipped.
  • Some products are offered with free shipping so please note if you return a product that has free shipping, our actual outbound shipping costs will be deducted from your return refund.

Delivery Policy

  • All deliveries depart from our medical supply store in Houston.
  • We require a minimun 3 hour window for all deliveries. We will give you a courtesy call to notify you we are on the way to deliver your item.
  • We require a 24 hour delivery cancellation notice by phone and/or email. A cancellation fee will apply for all delivery cancellations.
  • There is not full or partial refunds for deliveries
  • Our delivery hours are the same as the store regular business hours.
  • Special arrangements can be made to delivery any our products before or after regular business hours. An after hour delivery fee will apply.

Do You Have Questions? Call Us Now!

We are here to help!
Give us a call with any questions regarding our shipping or delivery policy.
Call us for more details: 713.695.4939