Privacy Policy | E Care Medical Supplies

Privacy Policy

Your Privacy Matters – How We Protect Your Information

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The privacy of our visitors and customers is of significant importance to us. This Privacy Policy is intended to inform you of our practices regarding the collection, use, and disclosure of any personal information we obtain about you through your use of our website, products, and/or services.

At E Care Medical Supplies, we believe your trust is earnedβ€”and we work hard to keep it. We never sell your personal data to third parties for marketing gain, and we take reasonable steps to keep your information secure at every step of the process.

If you have questions or concerns at any time, our team is just a call or click away.

CONTACT US WITH QUESTIONS

Privacy at a Glance: We collect only what we need, use it to serve you better, keep it secure, and never sell it. Read on for the full details, or contact us with any questions.

User Consent

By visiting our website or using our products or services, you agree to the terms of this Privacy Policy. You expressly consent to the processing of your Personal Information according to this Privacy Policy.

Collection of Personal Information

The Personal Information we gather from you helps us learn about our customers and potential customers. We use this information to better tailor the features, performance, and support of our products and services, and to contact you from time to time with information and offers relevant to your needs.

Personal Information You Provide to Us

We collect Personal Information that you submit to us voluntarily. This includes, but is not limited to:

  • Your name and mailing address
  • Phone number and e-mail address
  • Website address (if provided)
  • Information included in any e-mail, form submission, or other communication you send us

We only ask for information that is relevant and necessary to serve you well.

Personal Information Collected via Technology

As you navigate our website, certain passive information may also be collected automatically, including:

  • Your Internet Protocol (IP) address
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Referring URLs (how you arrived at our site)

We may use cookiesβ€”small files stored in your browserβ€”to enhance your experience and remember your preferences. You can disable cookies in your browser settings; however, doing so may limit some personalized features of our website.

Use and Disclosure of Information

Your Personal Information may be used to:

  • Set up accounts or process purchases of products and/or services
  • Respond to requests, inquiries, or quotes
  • Process transactions and facilitate payments
  • Send electronic newsletters or promotional emails
  • Improve and personalize our website and services
  • Share with trusted business partners who help us serve you (bound by confidentiality obligations)

We may also disclose your Personal Information if required by law, in response to legal proceedings, or to protect our rights, property, or the safety of our customers.

If our company or assets are acquired by another company, your Personal Information will transfer to that company under the same rights and obligations described in this Privacy Policy.

We do not sell your personal data. E Care Medical Supplies will never sell your personal information to third-party marketers. Any sharing with partners is strictly to provide the services you requested.

Your Choices Regarding Your Personal Information

You are in control of your information. Here's how you can manage your preferences:

  • Email opt-out: Every marketing email we send includes unsubscribe instructions. Click the link at any time to stop receiving promotional messages.
  • Phone opt-out: If you prefer not to receive promotional calls, let our representative know or contact us in advance.
  • Account/data requests: To review, update, or request deletion of your personal information, contact us via our contact page.

Please note that even after opting out of marketing communications, we may still contact you with legally required notices or updates relevant to any account you have with us.

Terms of Use

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements. E Care Medical Supplies, LLC is not responsible for manufacturer price changes, which may occur at any time without notice. Product images on this website may not exactly reflect the product you receive β€” design revisions and color variations may exist.

Regarding Minors

Our website is not designed for or directed at individuals under the age of 18. We do not intentionally gather Personal Information from visitors who are under 18. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.

Links to Other Sites

Our website may contain links to third-party sites for your convenience. These links do not represent our endorsement of those websites or their content. We have no control over and are not responsible for the privacy practices of external sites. Please review the privacy policies of any third-party sites you visit.

Security

We use reasonable administrative, technical, and physical measures to protect your Personal Information from unauthorized access, use, or disclosure. While we work diligently to safeguard your data, no company can fully eliminate all security risks. We encourage you to use strong passwords and to notify us immediately if you suspect any unauthorized use of your information.

Privacy Policy Updates

This Privacy Policy may be revised from time to time. When we make material changes to how we use your Personal Information, we will update this page with a revised policy. Continued use of our website, products, and/or services after any changes are posted constitutes your acknowledgment of and agreement to those changes.

Have a question about your privacy or how we handle your data? Our team is happy to help. Reach out to us and we'll respond promptly.

CALL US WITH YOUR PRIVACY QUESTIONS πŸ“ž (713) 695-4939

Visit Our Houston Showroom

We're a local, family-trusted medical supply store serving the Houston community. Come see us in person β€” no prescription or insurance required. Our knowledgeable team is ready to help you find exactly what you need.

  • Local Medical Supply Store – Real people, not just a website. We're here to help you every step of the way.
  • Top Rated & Most Trusted – #1 choice for Houston families, with 4.8 stars on Google.
  • Store Pickup – No Waiting – Many items are in stock and available immediately.
  • Fast Same-Day Delivery – We deliver medical equipment right to your door, even after hours.
  • No Prescription Needed – Shop directly without approvals or insurance hassles.

4306 Fulton St. Suite A-2, Houston, TX 77009

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