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Medical Equipment Rentals
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Are You Looking For a Medical Equipment Store With a Showroom?
Visit Our Local Medical Supply Showroom in Houston, TX
Try It Before You Buy It
Medical equipment rentals are the smart way to try an item before buying it.
If you decide to purchase the item during the rental period, we will apply a portion of the amount paid for the rental towards the purchase price of that item.
We make it easy...try it before you buy it!
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Return & Exchange Policy - E Care Medical Supplies Houston TX
E Care Medical Supplies Returns & Exchanges
If you need to return or exchange the item, please contact us within 5 days of receipt of your purchase.
Returns & Exchange Policy
- Purchases can be return or exchange within 5 days of purchase with original receipt.
- Items must be returned in new, unused and resellable condition, and in its original packaging.
- Due to health regulations we can not accept returns or exchanges on the following items: diapers, under pads, ostomy supplies, urological supplies, stockings, bathroom products, mattresses, walkers, canes, crutches, lift chairs, pillows, masks, nebulizers, personal care products, or special orders.
- Return shipping costs will be at the customer's expense.
- Some of our products are offered with free shipping, so please note if you return a product that has free shipping, our actual outbound shipping costs will be deducted from your return refund.
- Returns will be inspected prior to issuing credit.
- Returns received without a written authorization will not be credited.
- If a product is returned to the wrong address, E Care Medical Supplies, LLC reserves the right to charge for any additional shipping fees associated with shipping the product to the correct location.
- Orders cancelled after the product has been shipped are subject to all standard return policies.
- All returns are subject to 25% restocking fee.
Do You Have Questions? Call Us Now!
Give us a call with any questions regarding our returns and exchange policy.
Call us for more details: 713.695.4939