Can I try high-demand medical equipment in the Houston showroom before I rent or buy?

Yes! Many customers visit our Houston showroom to compare high-demand medical equipment before choosing a rental or purchase. We’ll help you test fit and comfort for items like recliner lift chairs, mobility scooters, and power wheelchairs, then provide itemized receipts for your FSA and HSA benefits documentation.

What payment options do you accept for medical supplies and rentals?

We want this process to be stress-free for you. That’s why E Care Medical Supplies accepts a variety of payments including HSA/FSA cards, Zelle, credit cards, debit cards, and even financing options. Large medical equipment purchases like hospital beds, scooters, or lift chairs can sometimes feel overwhelming, so we’ll walk you through flexible payment plans that fit your budget. Our goal is simple: to make sure you get the right equipment when you need it, without delays or financial stress.

Are your medical supplies competitively priced?

Yes, we offer competitive pricing on medical supplies while maintaining quality, service, and manufacturer-backed products.

What payment methods do you accept?

We make paying for your medical supplies easy. You can use HSA/FSA cards, credit or debit cards, Zelle, and more. For bigger purchases like hospital beds or mobility scooters, we also offer financing options to make things simple and manageable.

Can I rent before deciding to buy?

Yes! Many customers try our rentals first to make sure the equipment suits their needs. If you decide to buy, part of your rental cost can go toward the purchase.

Is Twilight Positioning the same thing as Trendelenburg?

Not exactly. Twilight is a comfort positioning feature designed for relaxation and support. If you have been instructed to use a specific medical positioning angle, check with your clinician and let us know so we can help you choose the safest chair and setup.

Do you set up the Twilight lift chair and show me how to use it?

Yes. With delivery, we can place the chair where you want it, confirm safe operation, and show you how to use the remote—so you’re comfortable from day one.

What medical supplies and equipment are commonly FSA/HSA eligible?

Many commonly eligible items include bathroom safety products (shower chairs, commodes, raised toilet seats), mobility aids (walkers, rollators, canes), wound care supplies, incontinence products, braces/supports, and select respiratory supplies. Your plan determines what qualifies, so we can guide you to commonly eligible options and provide the proper receipt documentation.

Do you accept Medicare or Medicaid insurance?

We don’t bill Medicare or Medicaid directly, but we provide clear invoices and paperwork you can submit for possible reimbursement. We make it easy for families to track their purchases and rentals.

Can I pay with an HSA or FSA card?

HSA/FSA cards often work like a standard card for eligible medical supplies. Since eligibility depends on your plan and the item, we recommend keeping your receipt—and if you want to double-check eligibility before you buy, just call us.

Do you sell oxygen and respiratory equipment?

We provide oxygen concentrators, CPAP machines, and respiratory supplies to support breathing therapy at home.

Are FSA funds “use-it-or-lose-it”?

Many FSA plans have deadlines where unused funds may expire, but rules vary by employer and plan. If you have funds to use, it can be a smart time to purchase home safety, mobility, or recovery essentials. If you’re unsure what to get, call us and we’ll help you choose practical items quickly.

How do I choose the right size Twilight lift chair?

The right fit depends on your height, seat depth, seat width, and the chair’s weight capacity. The easiest way is to try a few sizes in person so the chair supports your legs, hips, and shoulders correctly before you buy.

Do you sell and rent medical equipment?

Yes. We offer flexible medical equipment rentals and sales, allowing customers to choose short-term rentals or long-term purchases based on their needs and budget.

Can I use FSA and HSA benefits for a stand up lift rental?

Yes! Many customers use FSA and HSA benefits for a stand up lift rental during short-term recovery or caregiver support needs. Eligibility depends on your plan, and we can provide itemized receipts and guidance so you can rent confidently or switch to purchase if needed.

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Fast, Reliable, Same-Day Delivery & Professional In-Home Setup

Delivery & Pickup

We Deliver to Your Area

Delivering to: Columbus, OH 43215

Yes — we deliver to Columbus and nearby cities · Same-day available

Also Proudly Serving Houston • Mission Bend • La Porte • Mont Belvieu • More Texas Cities

Store Hours Mon–Fri 9–5 Sat 9–1 Sun Closed (Central)

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Open to the public • Walk-ins welcome • Pick up equipment same day • Fast same-day delivery

PROVEN 5-STAR SERVICE

Real Reviews, Real Customers

4.8 from 504 Google reviews

John Nail

6 days ago

★★★★★

My daughter and I needed some specialty medical equipment after my wife fell and broke her hip. E Care Medical Supplies had the equipment and we made arrangements for delivery over the phone. The personnel who helped un on the phone were super. The equipment was delivered on time and picked up on time for return by a very nice young man named Aron. Super group of people to work with and based on my experience, I highly recommend them.

r a (RA21)

6 days ago

★★★★★

They are very accommodating and fit us into the schedule quickly and brought what we needed with a great can-do attitude. they figured out how to move things around and maintained a very helpful demeanor. Much appreciated! Thank you!

Fidel Landaverde

1 weeks ago

★★★★★

Found the best lift chair at ecare medical supplies

Jerry Brewer

1 weeks ago

★★★★★

Fernando was very courteous and professional he really cares about the customers needs
.

Melinda Hampton

1 weeks ago

★★★★★

In preparation for an upcoming surgery, I rented a Cloud PR 527 lift chair from E Care Medical Supplies. The rental process couldn’t have been easier. Fernando & Aron delivered, set up and demonstrated how to operate the chair. They were professional, knowledgeable and so friendly. I highly recommend!

Louis Restrepo

1 weeks ago

★★★★★

Great service and amazing pricing.

Victoria Bartos

1 weeks ago

★★★★★

Aaron Cruz. Delivered my medical reclainer and he is the best. Very polite, explained me very well how to use the reclainer. I highly recommended him to deliver anything that you need from E Care Medical Supplies.
The reclainer was delivered very clean and wrap in plastic. Also I recommend this company. All the service is very professional.
Thanks.

Julie Ricarte

2 weeks ago

★★★★★

Aron delivered and picked up my hospital bed. He was very kind and helpful. He set it up and explained all the operations of the bed. I highly recommend E Care Medical Supply to anyone who need medical supplies and ask for Aron. Thanks, Julie

Jay Monroe

2 weeks ago

★★★★★

The delivery guys found my townhouse and that never happens with deliveries. They were quick, efficient and very friendly. Way exceeded my expectations. Gift those guys a raise because I know they deserve more! I’ve worked in durable medical equipment industry as the quickie, Permobil and quantum rep over my 30 year career. These delivery guys at the face and personality of your company! These guys were fantastic.
Sincerely
Todd Novak

John Schmid

1 months ago

★★★★★

Great job thanks for all your help and service very helpful Thank you aron and Ecare group

Kimberly Johnson

1 months ago

★★★★★

My doctor recommended E Care Medical Supply, and I must say their service was truly exceptional. Kelsy's kindness and patience were evident as she helped me find the perfect recliner. Furthermore, Aaron, the delivery expert, was outstanding in his knowledge and courtesy, ensuring I understood all the product's features. Given their excellence, I strongly advocate for this company when medical equipment is necessary.

Homero Alarcon

1 months ago

★★★★★

Thank you so much Fernando, for your assistance in finding comfort ring. Lots of medical selections will definitely return.

John Gwananji

2 months ago

★★★★★

Great customer service.

omar rodriguez

2 months ago

★★★★★

Excellent service, highly recommended!

Virginia Beauchamp Gray

2 months ago

★★★★★

Ecare medical over meet over delivered on our expectations. Our chair came in earlier than expected. The delivery was seamless with Aron and Fernando who were professional and kind.

Maria Chevalier

2 months ago

★★★★★

From the initial contact with E Care Medical Supplies (store visit with Ms. Kelsey) to the delivery of the lift chair that we purchased ( Golden Technology Cloud) we have been incredibly impressed with the company and its representatives. Ms. Kelsey was exceptionally knowledgeable about the various chairs and the features that they provided. The White Glove Delivery team of James and Aron was flawless. They were prompt and very methodical with the setup of the chair. Mr. James reviewed the operation of the chair with us to make sure that the chair was fully functional and working properly. He very patiently answered every question that we had on our list and had my husband to sit in and demonstrate the controls/use of the chair. We are very pleased that we chose E Care Medical Supplies for our purchase and will definitely consider them for any future purchases if needed.

Mike Rich

2 months ago

★★★★★

Needed a hospital bed for my my father last minute And got it the same day . Aron was so helpful setting up and letting us know how everything work before leaving. Thank you all

Laura Perez

3 months ago

★★★★★

I found just what I needed. Compression socks !

Ernestina Ewell

3 months ago

★★★★★

Extremely helpful from Kelsey to helping me select the right set up to James who showed up on time and took time to explain the bed to me. Nice to get the information up front so I have it when I need it :)

Cecelia Monge

3 months ago

★★★★★

James & Aron were wonderful, patient while explaining everything about the chair. They placed it exactly where I needed it. Kelsey set up everything. I do not do online, I called she got me exactly what I needed for weight height and it was delivered in2 hours! So happy with service & chair!

EDUARDO ARGUIJO

3 months ago

★★★★★

Delivery as expected..Aron was a true professional

Veronica Sanchez

3 months ago

★★★★★

Thank you guys! Awesome service, very helpful!!

Danielle Green

3 months ago

★★★★★

Awesome service and great products!

Alexandria Ruiz

5 months ago

★★★★★

Just got delivered the Medium Zero Gravity Infinite Sleeper Lift Chair Recliner for my upcoming surgery. James the delivery person made the process so easy - quick set up and and thorough demo. Easiest process ever. Chair was super clean and really comfy. Highly recommend!

David Clarke

6 months ago

★★★★★

We had your wheelchair delivered to our home yesterday and are extremely pleased with it. Also, we were extremely pleased with your employee "James", He took the time to make sure we were made aware of all aspects and usage of your product. He made our brief encounter very pleasant. A very knowledgeable and articulate individual. Thank you.

Dennis Svatek

6 months ago

★★★★★

James and Aron delivered my chair today 2 hours after I placed my order same day!!! They were both courteous and professional installing and also walking me through the features of the lift chair. I would highly recommend this company and hope you get James and Aaron for delivery. Thanks again.

Lola Monroe

7 months ago

★★★★★

⭐️⭐️⭐️⭐️⭐️
I had a great experience with eCare Medical Supplies. James was my delivery specialist and went above and beyond to ensure everything went smoothly. He took extra time to make sure the rental equipment was installed properly and that I was fully trained and comfortable using it. He was extremely professional, patient, and knowledgeable.
When James returned to pick up the equipment, he was just as kind and courteous. He checked in to see how the equipment worked for me and made the entire process seamless from start to finish. Excellent customer service—thank you, James and the eCare team

Carol Fernandez

7 months ago

★★★★★

My parents purchased a lift recliner from eCare for my dad. There were a lot of chair options and fabric/colors to choose from. Delivery was made in the Navasota/Hempstead area with no problem. My parents could not be there for delivery so my husband was there. James and Aron provided exceptional service. Not only did they go through all the details about the chair with my husband, but they also let him FaceTime my mom and went over it all again with her. They also took time to answer all the questions she had.

Rick F

7 months ago

★★★★★

Ordered and received a rental chair. Aron and James delivered the chair. They were very fast and efficient. These men are very nice and people friendly. They set the chair up. James explained how to use the chair. Aron explained some of the safety measures, like covering up the cord so I don’t trip. These guys are very good representatives for your company and I appreciate the time they took with me.

Ms.Yvette

8 months ago

★★★★★

E Care Medical Supplies provided excellent service from start to finish. The lift chair was delivered and set up quickly, and James did an outstanding job. He was professional, friendly, and made sure everything was working perfectly before he left. Highly recommend both the company and James for anyone needing reliable medical equipment and support.

Anne Backus

8 months ago

★★★★★

E Care was very easy to work with and I was able to arrange same day delivery so that I would be all set for my husband’s discharge from the hospital. James set up the chair, went over all the settings, and made sure I was happy with the position in the room. All and all a very positive experience.

Kane Dunbar

8 months ago

★★★★★

The delivery by James was top notch! He took extra care with moving, setup, explanation, and demonstration. Very thoughtful and considerate of our situation and how the chair could be best used. James was also very careful as to not mark our walls while moving the chair through a tight corridor. Excellent service!

Mark Jones

8 months ago

★★★★★

We can’t say enough about the awesome service. My dad got home today from surgery and we didn’t expect to need a lift chair but last minute realized it was needed. We made the call at 4:30pm, they had it delivered by 6:30pm. Truly grateful and the service was beyond great. We would definitely recommend to anyone needing medics equipment rental.

David Sirbasku

8 months ago

★★★★★

E Care Medical Supply delivered a new wheelchair today for my wife - recovering from an accident.

The services and products from this company are outstanding - definitely five ⭐️. The delivery was on time and professional.

James was our representative and carefully explained the features of the wheelchair and its proper use. James is outstanding ⭐️⭐️⭐️⭐️⭐️ - we very much appreciate his concern and support.

We recommend E Care Medical Supply to anyone in need of excellent equipment and service at fair prices -

David & Donna

HoustonPi

8 months ago

★★★★★

James did an outstanding job. He went well above and beyond what would have been expected from a normal delivery service. He took the time to set up and explain all the equipment, and was very knowledgeable about everything we were going through. He even showed me a few new items we had not considered, that are on their website, that we will probably need in the future. Very pleased. Thanks again James.

Halley Erickson

9 months ago

★★★★★

Working with E Care has been a very positive, and easy experience. From the wonderful customer phone service to the fantastic delivery!
James and Aron were the best of the best!
Friendly, thorough, and very knowledgeable, I could not have asked for a better experience.
Of course, I hope to not need medical equipment rental again, but if I do, E Care will be my go to, and hope that delivery will be by James and Aron!
If only all businesses could be run in such an efficient and friendly manner.

roy r

9 months ago

★★★★★

Our entire experience has been amazing.
The in store personnel were prepared to answer all our questions, and helped with our selection.
The delivery was actually earlier than expected with the delivery team of James and Aron. They were extremely professional and made sure everything was installed and working properly and then went over its operation.

T-Roy Broussard

9 months ago

★★★★★

James delivered my lift chair today ahead of my shoulder surgery tomorrow morning. Was exactly on time as he said he would be. Very pleasant young man who was very polite and had my chair set up and ready in just a short time. He explained all the details and gave me a rundown on how everything worked. After a few minutes of conversation on how I hurt my shoulder and it was while gator hunting in September. Well that’s when he found out I had been on Swamp People. I gave him a little tour of my shop and explained a little bit of what I do. If every business had an employee like James, they would always have customers. I know that I will probably be having surgeries as long as I keep going wide open and will use this company when me or my family needs medical equipment. Thanks again James for the conversation and look forward to seeing you again in a month!!!

T-Roy Broussard,
Port Arthur, Texas

Donna

9 months ago

★★★★★

FYI James and Aron delivered my lift chair! They were very knowledgeable and professional! The entire experience with this company has been exceptional! This kind of service is not often found anymore!
I highly recommend them!

T. Smit

9 months ago

★★★★★

Really impressed with professional / quick hospital bed delivery. Delivery drivers James & Aron did an outstanding job - were careful installing in the house to not damage floors, friendly, and answered all the questions we had. Outstanding!

Claudio Lima

9 months ago

★★★★★

Very responsive business & easy to work with when ordering equipment. James, the delivery tech, arrived at the time he said he expected to get to our home, and he was very courteous and professional in showing me how to setup and use the equipment, he also explained everything and answer all my questions. James was top-notch, your company is lucky to have him delivering & setting-up the equipment.

Lonnie Galyean

10 months ago

★★★★★

We got home at 3pm from my wife having hip replacement surgery. Our bed was too high for her to get into and her recliner was too low. E Care Medical Supplies not only had the rental medical bed and lift chair she needed but, they provided same day after hours delivery. James delivered the bed and chair by 5:30pm. James quickly and courteously set them up and made sure my wife was comfortable with getting into and out of the chair and the bed. James checked to see if we needed anything else before leaving. We are very happy with the service E Care Medical Supplies and James provided.

Danielle Williams

10 months ago

★★★★★

We recently received a wheelchair for my daughter, and I cannot say enough good things about the service. James, our delivery driver, was incredibly knowledgeable and patient — he didn’t just drop it off, he made sure everything was adjusted correctly and that we understood how to use it safely.

It’s rare to find someone who genuinely cares, but James went above and beyond. Thank you, E Care Medical Supplies, for making an important process feel easy and supported!

E Bender

10 months ago

★★★★★

Great and friendly service. I called at 10p one night and had the lift recliner of my choice at my house in less than 24h. James was very friendly and helpful showing me how everything worked and set the recliner up exactly how I asked. Fantastic service and delivery!!

Jeffrey Thompson

11 months ago

★★★★★

James did a great job of delivering the lift chair. He contacted me 45 minutes before his arrival, set up the chair and answered all of my questions without hesitation. The entire delivery and setup went smoothly. He knows what he is doing.

C Rule

11 months ago

★★★★★

I am pretty impressed with this rental service: fast, organized and reliable. Quality equipment and great communication. I scheduled first thing in the morning with Jessy and by noon our delivery driver, James, was setting up the bed. He was very professional, walked me through the use instructions and answered my questions thoroughly. On the whole, I would recommend this company to anyone looking for a medical equipment rental.

Erna Beth

11 months ago

★★★★★

James and Aaron did a great job setting up our lift chair and explaining how to use all of the features. The lift chair is exactly what we were looking for with so many good features. My second time using them and will use e-care again.

Shenghong Pan

11 months ago

★★★★★

The entire process of ordering the hospital bed was seamless and stress-free. The phone ordering was quick and easy, and I was especially impressed with the flexibility of weekend and after-hours delivery. James handled the delivery and setup—he was prompt, professional, and very courteous. He took the time to explain all the bed’s features clearly and made sure everything was set up perfectly before he left. Outstanding service from start to finish. Highly recommend!

Lisa Cook

0 years ago

★★★★★

James the delivery driver was amazing, he quickly assembled the bed and made sure I fully understood how it would work. Thank you!

Samantha Dolson

0 years ago

★★★★★

E Care and our delivery person James, did an outstanding job providing excellent, personalized care and equipment today. From the first phone call to setup, instructions were thoroughly given and demonstrated. The equipment was nicely updated and in great working order. James had everything up and running very quickly and was very friendly. He represented ECare well. Thank you, James! You were great!

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