★★★★★
Exceptional Customer Service!
I cannot say enough wonderful things about our experience with E Care Medical Supplies! My mother recently had surgery, and we needed a medical recliner for her recovery. We called this morning, and they immediately made arrangements to have it delivered by 2 PM the very same day!
A special thank-you to Nick, who drove an hour to deliver the chair, brought it inside, set everything up, and patiently walked us through how to use it. He was incredibly kind, professional, and thorough.
When you’re caring for a loved one after surgery, this level of responsiveness, compassion, and service means the world. From start to finish, E Care made the entire process effortless. Thank you, Nick and the E Care team, for going above and beyond! Highly recommend!
Rhonda Klutts
1 weeks ago
★★★★★
Great customer service and great products!!
★★★★★
Aron was thorough & kind. Being able up easily rent a recliner for recovery was perfect 🙌🏻
Jhenny Rojas Olaya
3 weeks ago
★★★★★
Amazing service! Fernando very kindly 🙏🏻 thanks
★★★★★
My client is impressed with the company and staff was very helpful, Explained everything detail by detail so happy come shop
Jean Harding
1 months ago
★★★★★
Just had my chair installed by Aron. Aron was very knowledgable and helpful and I appreciate the time he took to install the recliner in the perfect position. Thank you Aaron.
Blakely Cook
1 months ago
★★★★★
The best! So much goes into planning the after-care for surgery, what a gift these guys were!! Super fast delivery, the guys walked the house and helped us decide the best spot and then took all the time we needed to learn the chair. Great experience, highly highly recommend. Thank you!!!
★★★★★
The store has everything you need or will need. And Everyone was very helpful thank you for all your help. Aron was super awesome. And very polite. He had the hospital bed ready to go in seconds.
Susan Cauley
1 months ago
★★★★★
Both Jessy and Fernando were outstanding. Fernando was very sensitive to this patient’s condition (hypersensitive vision and hearing) and did an amazing job setting up the bed and explaining its operation. Without hesitation, I give him my highest recommendation.
Nicole Burnett
1 months ago
★★★★★
I really appreciate this medical supplies store. I needed something for my dad at the last minute and minutes before closing I was able to get the things I needed
★★★★★
I needed a table to be delivered urgently and Jessie was amazing from picking up the call to assisting with the delivery in a timely manner! I'll recommend amd use again!
★★★★★
This company saved our lives, we needed a hospital bed rented and delivered same day. This was 1:00.pm on a Friday afternoon …by 4:00 pm the bed was delivered and set up by Aron who did a great job in a very professional manner.
Don’t know of any other medical supply company who would do this, thank you, thank yo
★★★★★
My daughter and I needed some specialty medical equipment after my wife fell and broke her hip. E Care Medical Supplies had the equipment and we made arrangements for delivery over the phone. The personnel who helped un on the phone were super. The equipment was delivered on time and picked up on time for return by a very nice young man named Aron. Super group of people to work with and based on my experience, I highly recommend them.
★★★★★
They are very accommodating and fit us into the schedule quickly and brought what we needed with a great can-do attitude. they figured out how to move things around and maintained a very helpful demeanor. Much appreciated! Thank you!
Fidel Landaverde
2 months ago
★★★★★
Found the best lift chair at ecare medical supplies
Jerry Brewer
2 months ago
★★★★★
Fernando was very courteous and professional he really cares about the customers needs
.
Melinda Hampton
2 months ago
★★★★★
In preparation for an upcoming surgery, I rented a Cloud PR 527 lift chair from E Care Medical Supplies. The rental process couldn’t have been easier. Fernando & Aron delivered, set up and demonstrated how to operate the chair. They were professional, knowledgeable and so friendly. I highly recommend!
Louis Restrepo
2 months ago
★★★★★
Great service and amazing pricing.
Victoria Bartos
2 months ago
★★★★★
Aaron Cruz. Delivered my medical reclainer and he is the best. Very polite, explained me very well how to use the reclainer. I highly recommended him to deliver anything that you need from E Care Medical Supplies.
The reclainer was delivered very clean and wrap in plastic. Also I recommend this company. All the service is very professional.
Thanks.
Julie Ricarte
2 months ago
★★★★★
Aron delivered and picked up my hospital bed. He was very kind and helpful. He set it up and explained all the operations of the bed. I highly recommend E Care Medical Supply to anyone who need medical supplies and ask for Aron. Thanks, Julie
★★★★★
The delivery guys found my townhouse and that never happens with deliveries. They were quick, efficient and very friendly. Way exceeded my expectations. Gift those guys a raise because I know they deserve more! I’ve worked in durable medical equipment industry as the quickie, Permobil and quantum rep over my 30 year career. These delivery guys at the face and personality of your company! These guys were fantastic.
Sincerely
Todd Novak
★★★★★
Great job thanks for all your help and service very helpful Thank you aron and Ecare group
Kimberly Johnson
3 months ago
★★★★★
My doctor recommended E Care Medical Supply, and I must say their service was truly exceptional. Kelsy's kindness and patience were evident as she helped me find the perfect recliner. Furthermore, Aaron, the delivery expert, was outstanding in his knowledge and courtesy, ensuring I understood all the product's features. Given their excellence, I strongly advocate for this company when medical equipment is necessary.
Homero Alarcon
3 months ago
★★★★★
Thank you so much Fernando, for your assistance in finding comfort ring. Lots of medical selections will definitely return.
John Gwananji
4 months ago
★★★★★
Great customer service.
omar rodriguez
4 months ago
★★★★★
Excellent service, highly recommended!
Virginia Beauchamp Gray
4 months ago
★★★★★
Ecare medical over meet over delivered on our expectations. Our chair came in earlier than expected. The delivery was seamless with Aron and Fernando who were professional and kind.
Maria Chevalier
4 months ago
★★★★★
From the initial contact with E Care Medical Supplies (store visit with Ms. Kelsey) to the delivery of the lift chair that we purchased ( Golden Technology Cloud) we have been incredibly impressed with the company and its representatives. Ms. Kelsey was exceptionally knowledgeable about the various chairs and the features that they provided. The White Glove Delivery team of James and Aron was flawless. They were prompt and very methodical with the setup of the chair. Mr. James reviewed the operation of the chair with us to make sure that the chair was fully functional and working properly. He very patiently answered every question that we had on our list and had my husband to sit in and demonstrate the controls/use of the chair. We are very pleased that we chose E Care Medical Supplies for our purchase and will definitely consider them for any future purchases if needed.
★★★★★
Needed a hospital bed for my my father last minute And got it the same day . Aron was so helpful setting up and letting us know how everything work before leaving. Thank you all
★★★★★
I found just what I needed. Compression socks !
Ernestina Ewell
5 months ago
★★★★★
Extremely helpful from Kelsey to helping me select the right set up to James who showed up on time and took time to explain the bed to me. Nice to get the information up front so I have it when I need it :)
Cecelia Monge
5 months ago
★★★★★
James & Aron were wonderful, patient while explaining everything about the chair. They placed it exactly where I needed it. Kelsey set up everything. I do not do online, I called she got me exactly what I needed for weight height and it was delivered in2 hours! So happy with service & chair!
EDUARDO ARGUIJO
5 months ago
★★★★★
Delivery as expected..Aron was a true professional
Veronica Sanchez
5 months ago
★★★★★
Thank you guys! Awesome service, very helpful!!
Danielle Green
5 months ago
★★★★★
Awesome service and great products!
Alexandria Ruiz
7 months ago
★★★★★
Just got delivered the Medium Zero Gravity Infinite Sleeper Lift Chair Recliner for my upcoming surgery. James the delivery person made the process so easy - quick set up and and thorough demo. Easiest process ever. Chair was super clean and really comfy. Highly recommend!
David Clarke
8 months ago
★★★★★
We had your wheelchair delivered to our home yesterday and are extremely pleased with it. Also, we were extremely pleased with your employee "James", He took the time to make sure we were made aware of all aspects and usage of your product. He made our brief encounter very pleasant. A very knowledgeable and articulate individual. Thank you.
Dennis Svatek
8 months ago
★★★★★
James and Aron delivered my chair today 2 hours after I placed my order same day!!! They were both courteous and professional installing and also walking me through the features of the lift chair. I would highly recommend this company and hope you get James and Aaron for delivery. Thanks again.
★★★★★
⭐️⭐️⭐️⭐️⭐️
I had a great experience with eCare Medical Supplies. James was my delivery specialist and went above and beyond to ensure everything went smoothly. He took extra time to make sure the rental equipment was installed properly and that I was fully trained and comfortable using it. He was extremely professional, patient, and knowledgeable.
When James returned to pick up the equipment, he was just as kind and courteous. He checked in to see how the equipment worked for me and made the entire process seamless from start to finish. Excellent customer service—thank you, James and the eCare team
Carol Fernandez
9 months ago
★★★★★
My parents purchased a lift recliner from eCare for my dad. There were a lot of chair options and fabric/colors to choose from. Delivery was made in the Navasota/Hempstead area with no problem. My parents could not be there for delivery so my husband was there. James and Aron provided exceptional service. Not only did they go through all the details about the chair with my husband, but they also let him FaceTime my mom and went over it all again with her. They also took time to answer all the questions she had.
★★★★★
Ordered and received a rental chair. Aron and James delivered the chair. They were very fast and efficient. These men are very nice and people friendly. They set the chair up. James explained how to use the chair. Aron explained some of the safety measures, like covering up the cord so I don’t trip. These guys are very good representatives for your company and I appreciate the time they took with me.
★★★★★
E Care Medical Supplies provided excellent service from start to finish. The lift chair was delivered and set up quickly, and James did an outstanding job. He was professional, friendly, and made sure everything was working perfectly before he left. Highly recommend both the company and James for anyone needing reliable medical equipment and support.
Anne Backus
10 months ago
★★★★★
E Care was very easy to work with and I was able to arrange same day delivery so that I would be all set for my husband’s discharge from the hospital. James set up the chair, went over all the settings, and made sure I was happy with the position in the room. All and all a very positive experience.
Kane Dunbar
10 months ago
★★★★★
The delivery by James was top notch! He took extra care with moving, setup, explanation, and demonstration. Very thoughtful and considerate of our situation and how the chair could be best used. James was also very careful as to not mark our walls while moving the chair through a tight corridor. Excellent service!
★★★★★
We can’t say enough about the awesome service. My dad got home today from surgery and we didn’t expect to need a lift chair but last minute realized it was needed. We made the call at 4:30pm, they had it delivered by 6:30pm. Truly grateful and the service was beyond great. We would definitely recommend to anyone needing medics equipment rental.
David Sirbasku
10 months ago
★★★★★
E Care Medical Supply delivered a new wheelchair today for my wife - recovering from an accident.
The services and products from this company are outstanding - definitely five ⭐️. The delivery was on time and professional.
James was our representative and carefully explained the features of the wheelchair and its proper use. James is outstanding ⭐️⭐️⭐️⭐️⭐️ - we very much appreciate his concern and support.
We recommend E Care Medical Supply to anyone in need of excellent equipment and service at fair prices -
David & Donna
★★★★★
James did an outstanding job. He went well above and beyond what would have been expected from a normal delivery service. He took the time to set up and explain all the equipment, and was very knowledgeable about everything we were going through. He even showed me a few new items we had not considered, that are on their website, that we will probably need in the future. Very pleased. Thanks again James.
Halley Erickson
11 months ago
★★★★★
Working with E Care has been a very positive, and easy experience. From the wonderful customer phone service to the fantastic delivery!
James and Aron were the best of the best!
Friendly, thorough, and very knowledgeable, I could not have asked for a better experience.
Of course, I hope to not need medical equipment rental again, but if I do, E Care will be my go to, and hope that delivery will be by James and Aron!
If only all businesses could be run in such an efficient and friendly manner.
★★★★★
Our entire experience has been amazing.
The in store personnel were prepared to answer all our questions, and helped with our selection.
The delivery was actually earlier than expected with the delivery team of James and Aron. They were extremely professional and made sure everything was installed and working properly and then went over its operation.
T-Roy Broussard
11 months ago
★★★★★
James delivered my lift chair today ahead of my shoulder surgery tomorrow morning. Was exactly on time as he said he would be. Very pleasant young man who was very polite and had my chair set up and ready in just a short time. He explained all the details and gave me a rundown on how everything worked. After a few minutes of conversation on how I hurt my shoulder and it was while gator hunting in September. Well that’s when he found out I had been on Swamp People. I gave him a little tour of my shop and explained a little bit of what I do. If every business had an employee like James, they would always have customers. I know that I will probably be having surgeries as long as I keep going wide open and will use this company when me or my family needs medical equipment. Thanks again James for the conversation and look forward to seeing you again in a month!!!
T-Roy Broussard,
Port Arthur, Texas
FAST SAME DAY & AFTER HOURS DELIVERY
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